The achievement points added to WoW pre WotLK personally enhanced the leveling grind for me.  Sure I was in a rush to reach level 80, yet oddly I was compelled to explore the entire continent of Northrend first.   I personally didn't think the grind to 80 was too bad.  There are more than enough quests to propel a player through the levels.  In fact if you really wanted to you could solo your way to 80 quite effectively.  A tad anti-social?  Perhapswow power level  , but it beats the hell out sitting looking for group for an hour. I feel it's great for getting those bubs in the extra moments before work or school.  Dungeons in WotLK don't seem to take nearly as long as their previous counterparts either.  Maybe I'm just used to the time commitment, but it truly seems that the game is much

wow powerleveling 

quicker now.  Another addition I feel bears mentioning is the removal of dungeon grinding for faction.  Let me clarify that statement. Yes you do still need to grind dungeons for factions' experience, but you don't have to grind the same ones over and over.   Oh, and over and over again.   How is this done? The introduction of faction tabards is the key.  By wearing the appropriate faction tabard any experience earned in any level 80 dungeon is distributed appropriately.  Need Ebon Hold faction, but want to hit the Nexxus, go ahead.  I think it's a great innovation.

Customer Service

In my opinion if the expansion falls anywhere short, it is unfortunately here.  I know I am only a millionth of their customers so why should what I think matter?  Let's all call it what it is, we gamers all think we are the only player that counts and to a certain extent we're correct. Service has improved over the years, but it still seems like it takes forever to get a response from a GM.  Additionally, hailing from the East Coast, those extended service Tuesdays; almost always go over their estimated time, not by ten or fifteen minutes, but often two or more hours.  Tell me up front and it won't be so bad, tell me at log on time and I get cranky. I have achievements that need achieving. It's been four years; this should be a science by now.  Is it selfish of me to think so? HELLS YES!!  But I'm a gamer and that's how I feel.  On the plus side this only happens once a week so is really that bad? On any day but Tuesday I would suppose not.

One last Customer Service rant: Server queues. I can't help but think that something could be done to resolve this. It's not a player's fault that there are a large number of players per server. In my opinion there is NO reason for a player to have to wait in excess of ten minutes let alone an hour to play a game you pay for. Hopefully over time that will resolve itself, but currently to all it a nuisance is an understatement. There should be some kind incentive for server changes. An Achievement, a title, a mount or even an in game pet, may be enough to get some motion.